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About the Speak Up Program

In March 2002, the Joint Commission, together with the Centers for Medicare
and Medicaid Services (CMS), launched a national campaign to urge patients
to take a role in preventing health care errors by becoming active, involved
and informed participants on the health care team. 

Valley View Regional Hospital has adopted the Speak Up program,
which encourages the public to:

Speak up if you have questions or concerns, and if you don't understand, ask again.
It's your body and you have a right to know.

Pay attention to the care you are receiving. Make sure you're getting the right
treatments and medications by the right health care professionals. Don't assume anything.

Educate yourself about your diagnosis, the medical tests you are undergoing,
and your treatment plan.

Ask a trusted family member or friend to be your advocate.

Know what medications you take and why you take them. Medication errors
are the most common health care errors.

Use a hospital, clinic, surgery center, or other type of health care organization
that has undergone a rigorous on-site evaluation against established state-of-the-art
quality and safety standards, such as that provided by Joint Commission.

Participate in all decisions about your treatment. You are the center of the health care team.

Help Prevent Errors in Your Care

Three Things You Can Do To Prevent Infection

How to Help Prevent Medication Mistakes

Information for Living Organ Donors

Planning Your Follow-up Care

Preventing Surgery Errors

Help Prevent Medical Test Mistakes

Bacterial Skin Infections

Understanding Your Doctors and Other Caregivers


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